Frequently asked questions

What areas do you service?

We currently provide cleaning services in Canberra and surrounding areas. If you’re unsure whether we cover your location, please contact us for confirmation.

Do you offer one-time and recurring cleaning services?

Yes! We can customize cleaning schedules to suit your needs, whether it’s a one-time deep clean or regular recurring visits weekly, fortnightly, or monthly.

Are your cleaners insured and trained?

Absolutely. All our cleaners are fully trained, insured, and experienced to provide high-quality, reliable cleaning services.

How do I book a cleaning service?

You can easily book a service through our online contact form, by phone, or email. Once we receive your request, we’ll confirm your booking and provide an estimate.

Do I need to be home during the cleaning?

Not necessarily. Many clients provide access keys or codes, and we can complete the service while you’re away. Safety and security are always our priority.

Do you offer commercial cleaning for offices, schools, or childcare centers?

Yes, we provide professional cleaning services for commercial spaces, including offices, schools, and childcare centers. We tailor our services to meet your schedule and hygiene requirements.

Do I need to provide cleaning supplies?

It depends on your request. If you’d like to supply your own cleaning products, that’s perfectly fine. If you prefer us to bring everything, we’ll come fully equipped with professional-grade supplies and tools.

Can you do after-hours or weekend cleaning?

Yes! We understand that everyone’s schedule is different. We offer after-hours and weekend cleaning to suit your needs—just let us know when booking.

How much does cleaning cost?

Cleaning costs vary based on the type of service, property size, and frequency. Contact us for a free, no-obligation quote that suits your needs.

What happens if I’m not satisfied with the cleaning?

Your satisfaction is our priority. If you’re unhappy with any aspect of the cleaning, let us know within 24 hours and we’ll address it promptly, either on the next visit.